Shipping Policy

Please be advised that once an order has been processed, we are unable to amend or cancel the order, due to the processes we have in place.

All orders placed online will be shipped to you (or the gift recipient) using the shipping service bought and applied when you placed your order or can be picked up from our store.

We will endeavour to dispatch all orders as soon as possible, always ensuring the chosen shipping method timings are met. This does not include orders placed during a sale or peak trading period or during public holidays as we may experience delays in processing orders – please keep this in mind if you are purchasing an item for a special occasion.

There may be instances when items purchased are sold out/unavailable on the same day of purchase. When this happens, if possible, items will be sourced and customers will be notified within 2 working days of placing the order of the delay. Orders are subject to availability and we reserve the right to cancel any order, for any reason, including due to unavailability.

Although express services are fast, unfortunately we can’t guarantee timings as it depends on the destination. Occasionally, carriers experience delays and as much as we don’t like it, they are out of our control. We do not accept any liability and you agree to release us from all liability arising out of any delay in shipping and delivering an order.

Currently we only ship within Australia and with Australia Post

Standard Shipping is calculated as follows:

$14.95  for a single item, plus $5.00 per additional item, for orders up to a total of 3kg.

$18.95  for a single item, plus $5.00 per additional item, for orders over 3kg and up to 5kg.

 


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