Returns Policy

We want you to be completely satisfied with your shopping experience at Ballingers on Buderim. If you are not satisfied with your purchase, simply contact us by email at Julie@ballingers.com.au or by phone at 07 5445 4788 to request a return.

You must receive authorization from us before sending your product back and it must be in it's original condition. You are responsible to pay all shipping and handling charges back to our store and it must be within 15 days of purchase.

Please note that there is no refund or exchange on L'Erbolario or Buderim Ginger products.

Refund Timing: Once the item is returned, inspected and approved for credit, your account will be credited within 5 to 10 business days.


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Trading Hours

Mon to Fri 9am - 5pm

Sat 9am - 3pm

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